Rexroad APG - Client Feedback
Customer feedback has been critical to consistently improving service and deliverables at Rexroad APG.
It is routine practice to solicit comments regarding performance at the conclusion of a project.
This information is used in an after action review with all staff members with the aim of targeting
training needs and appreciation programs.
" Rexroad APG did an outstanding job with the Services Squadron Facilities Utilization Survey.
The data derived from the survey has already provided SVS management with valuable information that will
improve current facilities and justify future construction projects. The employees at Rexroad APG are very
knowledgeable, professional and easy to work with!"
- Dan Schofield, 21st Services Deputy Director
" Great work by the team, very professional and customer service oriented."
- Mr. Georges Dib, Chief, Operation & Maintenance Division
" The assistance provide by Rexroad personnel was very helpful. They were very competent and supportive."
- Herbert Steinbeck, US Army Garrison Grafenwoehr
" This project exceeded all expectations. I can not think of any way in which it could have been improved.
We were especially impressed with customer service, the willingness to understand and respond to our needs,
the depth of the design solutions, and the professionalism of presentations to base leadership."
- Tim Fox, Community Planner, Peterson Air Force Base
" You and your firm were great to work with and did a great job for us. I would be more than happy to
recommend you to anyone for planning work."
- Ralph Mitchell, Community Planner, Schriever Air Force Base
" The assistance provide by Rexroad personnel was very helpful. They were very competent and supportive."
- Herbert Steinbeck, DEU USA IMCOM, Grafenwhoer
" Rexroad APG led by Logan Dater during the Real Property Inventory hit the ground running.
The team arrived in the middle of the political crisis in Honduras under a very tight performance schedule with no time to spare.
Rexroad performance went as planned, no delays - right on schedule. The team was very professional, self-sufficient and flexible.
The team accommodated their daily and weekend workloads having customer duties in mind resulting in a very smooth data collection
process imperceptible to the Civil Engineering Flight and the various units in Soto Cano. I highly recommend Rexroad APG & Mr Logan Dater."
- Richard Lainez, Joint Task Force Bravo, Soto Cano Air Base, Honduras
